Supervisor, Housing UP

Posting Date
Employment Type
Full-time Permanent
Rate of Pay
$47,073 to $52,962 annually
Job Location
Hamilton, ON
Hours of Work
37.5 hours per week
Closing Date
Company Information

Mission Services
Address: 196 Wentworth ST N, Hamilton, Ontario L8L 7W2
Email: HR [at] mission-services.com (HR[at]mission-services[dot]com)

Primary duties
JOB POSTING
Housing UP
Supervisor, Housing UP
Full-Time, Permanent
1 Position
Salary –$47,073 to $52,962 annually
(Includes Benefits & RRSP) *
Posting No. MS0320

POSITION SUMMARY:
The Supervisor, Housing UP will assist the Manager, Housing UP to ensure effective, efficient daily operation of the program within the general policies and guidelines of Mission Services.

KEY RESPONSIBILITIES:

  • Responsible for supporting program case management activities. This will include all aspects of client case management with a focus on housing placement activities
  • Support performance management of Case Workers in consultation with the program manager by completing file reviews, observing case management notes/client interactions
  • Ensure the keeping of systematic and accurate statistics and case file records within designated program areas, and provide reports to the Program Manager as required
  • Collaborate with the Landlord Liaison Team and Case Managers to ensure coordination of housing placements by making decisions about funding sources for first/last month rent payments and other expenditures
  • Support the ongoing review, innovation and development of programs, policies and procedures in consultation with the Manager, Housing UP
  • Participate in regular program management meetings
  • Support staff recruitment activities
  • Deliver staff training and coach new Case Managers as well as providing in the moment direction to Case Managers on a case by case basis
  • Serve as the management representative on the Joint Health & Safety Committee (JHSC)
  • Represent the program on assigned community committees, providing reports and participation in consultation with the Director, Housing UP
  • Work safely, identify any health and safety concerns and report to management
  • Follow Mission Services workplace health and safety policies and procedures at all times
  • Committed to uphold the organization’s mission, values and standards
  • Additional projects and duties as assigned
Skills and Experience Required

QUALIFICATIONS:

  • Post-secondary diploma or degree in human or social services, or equivalent experience
  • 2-3 years related experience in related management role preferred. A combination of education and experience may be considered
  • Comprehensive understanding and history of supporting marginalized populations and individuals experiencing homelessness
  • Demonstrated understanding of issues relevant to a housing first programming; knowledge of social assistance, human service best practices, the local housing market and community resources
  • Ability to enhance and maintain the program, and build professional relationships with staff and community agencies and partners
  • Confident decision maker with excellent organizational, supervisory, and interpersonal skills. Must be an enthusiastic team builder and motivator
  • Proficiency in Microsoft Office and other management tools
  • Committed to uphold the organization’s mission, values and standards

HOURS OF WORK:

  • 37.5 hours per week

COMPENSATION:

  • *Hourly wage up to $27.16 per hour (starting rate dependent upon level of experience)
  • *Benefits after 3-months of continuous, active employment
  • Group RRSP employer matching up to 3% after one (1) year of continuous employment

REQUIREMENTS:

  • Police Vulnerable Sector Check
  • Two-Step Tuberculosis Skin Test
  •  Proof of double COVID-19 vaccination, or willingness to register to receive these vaccinations as soon as possible
How To Apply

To apply for this position, please send your cover letter and resume by January 5, 2023 to:
Director of Human Resources
Mission Services of Hamilton
P.O. Box 368, Hamilton, ON L8L 7W2 or email to HR [at] mission-services.com (HR[at]mission-services[dot]com)

At Mission Services of Hamilton, we value diversity in our employees and we work from an anti-racism/anti-oppression framework and strive for equity and inclusion.

We strive to foster an organization that reflects the diversity of the community we serve and welcome applications from all qualified candidates. We encourage applications from individuals from underserved and underrepresented cultural and racial communities, from First Nations Inuit and Metis communities, Two-Spirit, LGBTQIA+ communities, and people living with disabilities.

Mission Services is also committed to developing an inclusive, barrier-free selection process and work environment. We thank all applicants, however, only those candidates selected for an interview will be contacted. If contacted, please advise us if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality.

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