How to report changes to OSAP application information

Once you submit your online OSAP application, you can no longer edit it.

If, however, circumstances in your life change before or during your study period like your income, marital status, family size, access to transportation, etc., you must notify the Financial Assistance department in order to update your OSAP application.

Changes Can Affect Your Funding!

Your OSAP entitlement is based on the number of course hours in which you are enrolled. If you drop or change courses after you apply, it could affect your OSAP entitlement and may cause delays in receiving your funding.

When applying for OSAP you provide personal and financial information that is used to determine your eligibility and funding entitlement. If this information changes during the academic session in which you receive OSAP assistance, then you are responsible to notify Financial Assistance so that we can update the information on your OSAP record. These changes may increase, decrease, or not affect your funding entitlement.

Complete the appropriate form below:

• You must sign and date all forms and any supporting documentation.
• Upload them directly to your online OSAP account

If the change(s) impacts your entitlement, then you will be notified by the Ministry. You can also check your status by logging into the OSAP website to see if the change has been completed.

Income Changes

When you applied for OSAP you may have reported income from several sources, and need to report changes to any of those sources.

Interaction with other forms of Government Support

Before you begin your studies, you need to:

• report the amount of social assistance you receive on your OSAP application
• let your caseworker know how much OSAP you receive

If you are in receipt of ODSP support, or if your spouse or common-law partner is in receipt of ODSP support, OSAP will cover only your direct educational costs, including tuition, compulsory fees, books, supplies, equipment and local travel costs. This calculation will be done automatically when you apply for OSAP. You can continue to get ODSP funding to help with living costs while receiving OSAP.

If you get financial support through the Ontario Works program, you need to apply for OSAP to help cover both your education and living costs.

If you are receiving EI, Second Career, or CPP support, you will need to declare it as income on your OSAP application. OSAP can act as a “top-up” in these cases if the OSAP calculation deems that more support is required.

Change of postal address

If your postal address changes, then you should:

• Update your address on the OSAP website (this notifies the Ministry)
• Update your address on MyMohawk:
• Go to "My Student Account",
• Click "Update My Personal Information in Self Service" (this notifies Mohawk)
• Update your address with your loan provider(s):
  • For Integrated Student Loans (from Saskatchewan, Ontario, New Brunswick, British Columbia or Newfoundland and Labrador), full-time Canada Student Loans (from Yukon, Alberta, Manitoba, Nova Scotia and Prince Edward Island) or part-time Canada Student Loans:
    • log in to the National Student Loans Service Centre (NSLSC) On-Line Services to check on the status of your loan and update your contact information if necessary; or
    • contact the NSLSC.
  • For provincial student loans, contact your provincial or territorial student assistance office directly.
  • For loans held by financial institutions, contact your financial institution for more information.

Providing consent to release information to others

If you want someone to have access to information about your OSAP application, you need to give permission first. This is called granting consent.

To grant consent

Fill out the Release of Information to Others section in your profile. You can do this online or on your paper application.

Your consent gives the person access to all information in your OSAP file for a five-year period.

To update or delete consent

Log into your OSAP account. Update or delete your consent through “Release of Information to Others” in your profile.

If your situation changes

If your student, personal and/or financial status changes, you'll need to contact Financial Assistance to update your OSAP file.

They will tell you what impact the change could have on your OSAP funding. For example, your application could be held or reassessed.

If you are overpaid, you may be responsible for paying this money back before you qualify for future funds.

Other Changes