Office Administration - General - 380

Ontario College Certificate
One year or less
OSAP Checkmark OSAP Eligible
Jumpstart your career in just two semesters with our program, offering customer service training and essential office skills to excel professionally.

Program Highlights

  • Gain the customer service and office training companies seek in just two semesters.

What you'll learn

  • Develop soft skills such as customer service, teamwork, effective problem-solving, and delivering presentations.
  • Become skilled in the performance of essential office tasks such as digital content creation with Microsoft Office, document preparation, and keyboarding.
  • Explore a variety of digital techniques for research and communication.
  • Basic understanding of financial concepts and accounting.

Program Length

1 academic year (period of 8 months)

.

Admission

Domestic and International student admission requirements

  • Basic computer and keyboarding skills recommended

Options are available for mature applicants.


Language Requirements for Applicants with English as a Second Language

Applicants whose first language is not English will be required to demonstrate proficiency in English.

Don't have the necessary requirements?

Tuition and Fees

2024 - 2025 Domestic Tuition and Fees

DescriptionSemester 1Semester 2
Compulsory Ancillary Fees$881.96$785.16
Co-op FeesN/AN/A
Compulsory Program Fees$0.00$0.00
Domestic Tuition$1,354.04$1,354.04
Total Domestic Charges Per Semester$2,236.00$2,139.20
Total 1st Year Fees$4,375.20

Above fees based on full-time September program start date. Contact Student Services to confirm fees for other start dates or semesters.


2024 - 2025 International Tuition and Fees

DescriptionSemester 1Semester 2
Total Tuition & Ancillary Fee$8,525.00$8,525.00
Co-op FeesN/AN/A
Program Compulsory Fees$0.00$0.00
International Tax Recovery$450.00$375.00
Total International Per Semester$8,975.00$8,900.00
Total 1st Year Fees$17,875.00

If you pay by wire transfer, please note your bank might charge you a fee to transfer money. Make sure your transfer includes the Mohawk payment and the wire transfer fee. This applies to each wire transfer payment you make.

Additional Information

Financial Assistance

When it comes to paying for your education, investing in your future can be more affordable than you think. A Mohawk education is one of the most cost-effective means of acquiring the skills and knowledge you need to have a prosperous and rewarding career. 

As you start on your chosen career path, it's important to have a realistic set of expectations regarding the expenses associated with attending college. In addition to your tuition fees, you will also need to budget for books, supplies, housing, and other related living expenses. You may be able to supplement your income and savings with scholarships, bursaries, or loans. It pays to do some research into what types of financial assistance you may qualify for.

Available Financial Assistance Resources:

Apply for Awards:

By submitting a Scholarships and Bursaries Application every semester, students have access to over $3 million in Mohawk College scholarships, bursaries and Ministry-partnered funding to help meet their financial needs.

Financial Literacy:

Whether saving for school, sticking to a budget, or planning for a major purchase, financial literacy affects us all. That's why Mohawk College is dedicated to helping students improve their financial literacy and become more confident in managing their money.

Course Overview & Descriptions

Click on the course title for a course description.

Experiential Learning

How you'll gain skills

  • Develop career-enhancing skills by learning current business software in our computer labs.
  • Experience interactive simulations, to further develop course concepts.

To learn more, please visit the Centre for Experiential Learning. 

Learning Outcomes

Program Learning Outcomes, often referred to as ‘Program Standards', set out the essential learning that a student must achieve before being deemed ready to graduate.

In many cases these program learning outcomes were developed by the Ministry of Colleges and Universities (MCU) in consultation with employers and educators who are experts in the program field. To ensure the outcomes remain current and in line with industry needs, we invite our employers, graduates working in the field and current students to re-examine and update them during regular, ongoing program review focus groups.

Career Opportunities

Your future career options

  • Customer Service Representative
  • Receptionist
  • Data Entry Clerk
  • General Office Support Workers

Where you could work includes:

  • School Boards and other Educational Institutions
  • General Business Services
  • Industrial Sectors
  • Non-Profit Organizations

Opportunities for grads

  • Students have membership opportunities with the Mohawk College Administrative Professionals.
  • Graduates have membership opportunities with office administrative professional groups.

Affiliations

Students have membership opportunities with the Association of Administrative Professionals.

Educational Pathways

If you've successfully taken a course at another post-secondary institution, you may be able to earn course exemptions toward your credential here at Mohawk.

Important note

Upon successful completion of the Office Administration General Certificate, a direct transfer to one of the three Office Administration specialties is sometimes possible (semester 3). 

A transfer to the Office Administration Health Services program is not always possible. To avoid disappointment, please consider applying directly to first semester of the Office Administration Health Services program.

 

If you have successfully completed one of the following programs at Mohawk, you may be eligible to receive transfer credit in this program. To start a new program at Mohawk, you must apply via ontariocolleges.ca.

Transfer from

You can transfer to the Office Administration - General - 380 from the following programs:

Receiving Program

Transfer to

You can transfer from the Office Administration - General - 380 to the following programs:

Mohawk College makes every effort to ensure the accuracy of each transfer opportunity. Please note that changes may occur in program offerings, admission requirements, and transfer credits granted by the receiving institutions. We advise all students to check with the receiving institution directly for the most up-to-date information.

Don’t see what you’re looking for? Search ONTransfer.ca for more pathways with Ontario public colleges and universities.

Mohawk College makes no warranty or endorsement of material contained within links to external websites, nor does the College assume any responsibility for the linked website or its contents.

Tech requirements

Technology Requirements

Software
Details about specific software needs will be shared at the beginning of each course.

Hardware
The Office Administration programs recommend the "Good Specifications" as listed on the Student Tech Support Hardware Specifications page.

Note: We do not recommend using a Mac as the software required in this program is not compatible with their operating system.

Program Coordinator

Peggy Daniel portrait.

Peggy Daniel

Coordinator, Office Administration - General Certificate
Judi Joslin portrait.

Judi Joslin

Coordinator, Office Administration - Common

Faculty

Contact us

Domestic Canadian Students

Contact Student Recruitment
Haven’t applied yet and have questions?
Contact our Student Recruitment team for information on programs, how to apply, and more.

Contact Admissions
Contact our Admissions advisors for help with your application.
Contact Admissions
Phone: 1-844-767-6871

International Students

Contact International Student Recruitment
Contact our International Student Recruitment team for information on programs, how to apply, and student life.
Contact International
Email: intl.representatives@mohawkcollege.ca
Phone: 1-905-575-2254
Toll free phone numbers:
For general questions: 1-888-Mohawk9 (1-888-664-2959)
North China: 10-800-714-2521
South China: 10-800-140-2541
Brazil: 0800-022-7408
Philippines: 180011102544

Contact International Admissions
Contact our Admissions advisors for help with your application.
Contact International Admissions
Phone: 1-905-575-2254

*Not all programs are international eligible. Please see our programs available for international students.

Accessible Learning Services

Are you a student with a confirmed or suspected disability? Visit our Accessible Learning Services website to discover how we can help you.

Program Coordinator

Peggy Daniel portrait.

Peggy Daniel

Coordinator, Office Administration - General Certificate
Judi Joslin portrait.

Judi Joslin

Coordinator, Office Administration - Common

Canadian Domestic Students

Fennell Campus (FF)
January 2025
Open
May 2025
Suspended
September 2025
Open
January 2026
Open
May 2026
Open

International Students

Program also available through Continuing Education. Complete your credential part-time in a flexible environment.

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We’re here for you to support applications and admissions by providing online and virtual service.

 

Applied and have questions?
The admissions team is available to help, you can contact them via Admissions or by phone at 1-844-767-6871.

 

Haven’t applied and need help?
Contact us or phone 1-844-767-6871.


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Program delivery

Learn about program delivery terms.

 

Please note: in-person, virtual, and hybrid classes vary according to the program and some programs may be in-person only. Refer to the Program Overview for more information.

Amanda D'Amelio

"I am very glad I chose Mohawk College’s Office Administration General program, the teachers helped me to gain the skills needed to be prepared for work in my chosen field. The teachers are also very helpful and care a lot about the success of their students.  Overall, I am very pleased with my experience at Mohawk College."
Amanda D’Amelio, Office Administration - General Graduate 2012

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I am enjoying my new job and they are happy with me... they told me I've exceeded their expectations. Life is great.
Colleen, Office Administration - General Graduate

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Thank you for everything! If it wasn't for your Professional Practices course I might have not been prepared for my job interview.
Michelle, Office Administration - General Graduate