Office Administration - General - 380
OSAP Eligible
Overview
Program Highlights
- Gain the customer service and office training companies seek in just two semesters.
What you'll learn
- Develop soft skills such as customer service, teamwork, effective problem-solving, and delivering presentations.
- Become skilled in the performance of essential office tasks such as digital content creation with Microsoft Office, document preparation, and keyboarding.
- Explore a variety of digital techniques for research and communication.
- Basic understanding of financial concepts and accounting.
Program Length
1 academic year (period of 8 months)
Important Academic Dates
We're here to help
We’re here for you to support applications and admissions by providing online and virtual service.
Applied and have questions?
The admissions team is available to help, you can contact them via Admissions or by phone at 1-844-767-6871.
Haven’t applied and need help?
Contact us or phone 905-575-2460.
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Program delivery
Learn about program delivery terms.
Please note: in-person, virtual, and hybrid classes vary according to the program and some programs may be in-person only. Refer to the Program Overview for more information.
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Admission
Admission
Domestic and International student admission requirements
- OSSD or equivalent (Mohawk Academic Upgrading, GED) including:
- Grade 12 English, C or U or equivalent
- Basic computer and keyboarding skills recommended
Options are available for mature applicants.
Language Requirements for Applicants with English as a Second Language
- See below for accepted equivalents for Grade 12 English:
- Successful completion of the GAS-English for Academic Purposes (478 or 278) program
- TOEFL minimum score of 550 (80 Internet based)
- or IELTS Academic minimum score of 6.0 overall with no band less than 5.5
- More information about acceptable certificates, can be found on the International Admission Requirements
Applicants whose first language is not English will be required to demonstrate proficiency in English.
Don't have the necessary requirements?
Tuition and Fees
Tuition and Fees
2023 - 2024 Domestic Tuition and Fees
| Description | Semester 1 | Semester 2 |
|---|---|---|
| Compulsory Ancillary Fees | $864.60 | $758.46 |
| Co-op Fees | N/A | N/A |
| Compulsory Program Fees | $0.00 | $0.00 |
| Domestic Tuition | $1,354.04 | $1,354.04 |
| Total Domestic Charges Per Semester | $2,218.64 | $2,112.50 |
| Total 1st Year Fees | $4,331.14 | |
Above fees based on full-time September program start date. Contact Student Services to confirm fees for other start dates or semesters.
- Full Cost Breakdown
- Explore payment options
- Book costs for your program can be found through the Campus Store
2023 - 2024 International Tuition and Fees
| Description | Semester 1 | Semester 2 |
|---|---|---|
| Total Tuition & Ancillary Fee | $8,355.00 | $8,355.00 |
| Co-op Fees | N/A | N/A |
| Program Compulsory Fees | $0.00 | $0.00 |
| International Tax Recovery | $450.00 | $375.00 |
| Total International Per Semester | $8,805.00 | $8,730.00 |
| Total 1st Year Fees | $17,535.00 | |
If you pay by wire transfer, please note your bank might charge you a fee to transfer money. Make sure your transfer includes the Mohawk payment and the wire transfer fee. This applies to each wire transfer payment you make.
Additional Information
Financial Assistance
Financial Assistance
When it comes to paying for your education, investing in your future can be more affordable than you think. A Mohawk education is one of the most cost-effective means of acquiring the skills and knowledge you need to have a prosperous and rewarding career.
As you start on your chosen career path, it's important to have a realistic set of expectations regarding the expenses associated with attending college. In addition to your tuition fees, you will also need to budget for books, supplies, housing, and other related living expenses. You may be able to supplement your income and savings with scholarships, bursaries, or loans. It pays to do some research into what types of financial assistance you may qualify for.
Available Financial Assistance Resources:
- OSAP Eligible. Learn about Ontario Student Assistance Program - OSAP (domestic students only)
- Working on Campus
- Additional Sources of Funding
- Financial Assistance Home Page
Apply for Awards:
By submitting a Scholarships and Bursaries Application every semester, students have access to over $3 million in Mohawk College scholarships, bursaries and Ministry-partnered funding to help meet their financial needs.
Financial Literacy and Money Coaching:
Whether saving for school, sticking to a budget, or planning for a major purchase, financial literacy affects us all. That's why Mo' Money is committed to helping our students improve their money skills and become more confident with their money.
- One-on-One Money Counselling
- Complete the free online Money Matters Module to earn Co-Curricular Credit!
- Financial Resources and Calculators
- Events and Workshops
Program of Studies
Course Overview & Descriptions
Click on the course title for a course description.
Experiential Learning
Experiential Learning
How you'll gain skills
- Develop career-enhancing skills by learning current business software in our computer labs.
- Experience interactive simulations, to further develop course concepts.
To learn more, please visit the Centre for Experiential Learning.
Learning Outcomes
Learning Outcomes
Program Learning Outcomes, often referred to as ‘Program Standards', set out the essential learning that a student must achieve before being deemed ready to graduate.
In many cases these program learning outcomes were developed by the Ministry of Colleges and Universities (MCU) in consultation with employers and educators who are experts in the program field. To ensure the outcomes remain current and in line with industry needs, we invite our employers, graduates working in the field and current students to re-examine and update them during regular, ongoing program review focus groups.
Career Opportunities
Career Opportunities
Your future career options
- Customer Service Representative
- Receptionist
- Data Entry Clerk
- General Office Support Workers
Where you could work includes:
- School Boards and other Educational Institutions
- General Business Services
- Industrial Sectors
- Non-Profit Organizations
Opportunities for grads
- Students have membership opportunities with the Mohawk College Administrative Professionals.
- Graduates have membership opportunities with office administrative professional groups.
Affiliations
Students have membership opportunities with the Association of Administrative Professionals.
Educational Pathways
Educational Pathways
If you've successfully taken a course at another post-secondary institution, you may be able to earn course exemptions toward your credential here at Mohawk.
Important note
Upon successful completion of the Office Administration General Certificate, a direct transfer to one of the three Office Administration specialties is sometimes possible (semester 3).
A transfer to the Office Administration Health Services program is not always possible. To avoid disappointment, please consider applying directly to first semester of the Office Administration Health Services program.
If you have successfully completed one of the following programs at Mohawk, you may be eligible to receive transfer credit in this program.
Transfer from
You can transfer to the Office Administration - General - 380 from the following programs:
General Arts and Science Certificate (College Transfer)
General Arts and Science Diploma (University Transfer)
Receiving Program
Office Administration - General
Transfer to
You can transfer from the Office Administration - General - 380 to the following programs:
Office Administration - Health Services
Office Administration - Executive
Mohawk College makes every effort to ensure the accuracy of each transfer opportunity. Please note that changes may occur in program offerings, admission requirements, and transfer credits granted by the receiving institutions. We advise all students to check with the receiving institution directly for the most up-to-date information.
Don’t see what you’re looking for? Search ONTransfer.ca for more pathways with Ontario public colleges and universities.
Mohawk College makes no warranty or endorsement of material contained within links to external websites, nor does the College assume any responsibility for the linked website or its contents.
Tech Requirements
Tech requirements
Technology Requirements
Software
Details about specific software needs will be shared at the beginning of each course.
Hardware
The Office Administration programs recommend the "Good Specifications" as listed on the Student Tech Support Hardware Specifications page.
Note: We do not recommend using a Mac as the software required in this program is not compatible with their operating system.
Faculty
Program Coordinator
Peggy Daniel
Judi Joslin
Faculty
Contact Us
Contact us
Domestic Canadian Students
Contact Student Recruitment
Haven’t applied yet and have questions?
Contact our Student Recruitment team for information on programs, how to apply, and more.
Contact Admissions
Contact our Admissions advisors for help with your application.
Contact Admissions
Phone: 1-844-767-6871
International Students
Contact International Student Recruitment
Contact our International Student Recruitment team for information on programs, how to apply, and student life.
Contact International
Email: intl.representatives@mohawkcollege.ca
Phone: 1-905-575-2254
Toll free phone numbers:
For general questions: 1-888-Mohawk9 (1-888-664-2959)
North China: 10-800-714-2521
South China: 10-800-140-2541
Brazil: 0800-022-7408
Philippines: 180011102544
Contact International Admissions
Contact our Admissions advisors for help with your application.
Contact International Admissions
Phone: 1-905-575-2254
*Not all programs are international eligible. Please see our programs available for international students.
Accessible Learning Services
Are you a student with a confirmed or suspected disability? Visit our Accessible Learning Services website to discover how we can help you.
Program Coordinator
Peggy Daniel
Judi Joslin
Canadian Domestic Students
International Students
Program also available through Continuing Education. Complete your credential part-time in a flexible environment.
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