Support in the Community

Barrett Centre for Crisis Support
Telephone crisis assessment, intervention and support available 24/7 to individuals over the age of 16, who are experiencing a mental health and/or substance use crisis and do not require a hospital stay.
T: 905-529-7878
Barrett Centre Website

COAST (Crisis Outreach and Support Team)
24/7 crisis line providing support to individuals in Hamilton experiencing a mental health crisis.
T: 905-972-8338 OR 1-844-972-8338
Coast Website

Empower.Me
Student Assistance Program available 24/7, offering mental health counselling, nutrition and financial consultation, smoking cessation and Life Coaching
Empower.me

Good2Talk
Free, confidential, and anonymous Provincial helpline that offers counselling, mental health, and addictions information for Ontario’s postsecondary students.
T: 1-866-925-5454
Good2Talk

Keep.me SAFE
24/7 multilingual and multicultural international student support
Keep.me SAFE

Ontario Crisis Line
All Ages
1-866-531-2600

Ontario Online & Text Crisis Services
Available from your computer, mobile device or telephone from 2pm-2am daily
Text: text SUPPORT to 258258
ONTX Website

Salvation Army Crisis/Hope Line
Operates Monday-Friday, 9am-4pm, providing support and referral to community resources
T: 905-522-1477 OR 1-855-294-4673
Salvation Army

Egale 
A Canadian organization serving LGBTQI2S communities through research, education, awareness and advocacy for human rights and equality
Egale Website

LGBT Youth Line
Offers confidential, non-judgemental and informed 2S-LGBTQ+ peer support. Available Sunday-Friday 4-9:30pm 
Phone or text: 647-694-4275
LGBT Youth Line Website

Spectrum Hamilton
Hamilton’s LGBTQ+ Handbook: Resources for the Community, Family and Friends
Spectrum Website

Trans Lifeline
A trans-led organization that connects trans people to the community, support and resources they need to survivor and thrive.
T: 877-565-8860 
Translifeline Website

Canadian Mental Health Association
Provides recovery-focused programs and services for people of all ages and their families. 
T: 905-521-0090
CMHA Website 

Centre de santé communautaire Hamilton/Niagara
Offering a number of counselling programs for children, youth and adults; including programs addressing violence against women and sexual violence.
T: 1-866-437-7606 OR 905-528-0163
CSC Website

Barrett Centre for Crisis Support
Telephone crisis assessment, intervention and support available 24/7 to individuals over the age of 16, who are experiencing a mental health and/or substance use crisis and do not require a hospital stay.
T: 905-529-7878
Barrett Centre Website 

Good Shepherd Community Support Services for Women & Children
A nonprofit agency offering violence against women community counselling, child and youth counselling, wellness programming, legal advocacy, court support and transitional housing services for women and children affected by abuse.
T: 905-523-8895
Good Shepherd Website

Interval House of Hamilton
Provides emergency shelter, safety planning and support services for women with or without children that have experienced abuse or violence. 
T: 905-387-8881
Interval House Website

Shalem Mental Health Network
Offers faith-based, professional, confidential counselling for individuals, couples and families. 
T: 905-528-0353 OR 1-866-347-0041
Shalem Website

St. Joseph's Healthcare Hamilton
Mental Health and Addiction Outpatient Programs
Offers evidence-based services addressing anxiety and mood disorders, emotion regulation difficulties and other mental health concerns. Centralized intake requires referral from a family physician.
T: 905-522-1155 ext. 36499
E: connectmhap [at] stjoes.ca (connectmhap[at]stjoes[dot]ca)
St. Joseph's Website

 

Ganǫhkwásra` Family Assault Support Services
Shelter programs providing stabilization for individuals and families seeking safety from abuse and violence.
Crisis Line: 519-445-4324
Ganǫhkwásra` Website

Good Shepherd Family Centre
Housing-focused shelter and support for families experiencing homelessness.
T: 905-528-5877

Notre Dame House
Emergency shelter and related programming for all youth between the ages of 16-21 experiencing homelessness, family violence, poverty and/or mental health and addictions.  
T: 905-308-8090

Emergency Shelters for Women

Inasmuch House
Emergency shelter for women over the age of 16, and their children who are experiencing abuse or homelessness.
Crisis Line: 905-529-8600
Business Line: 905-529-8149

Interval House
A safe emergency shelter for women with or without children fleeing abuse or violence. 
Crisis Line: 905-387-8881
Business Line: 905-387-9959

Martha House
Secure emergency shelter for women and children in crisis, specializing in the care of survivors of domestic violence. 
Crisis Line: 905-523-8895|
Business Line: 905-523-8895

Mary's Place
Emergency shelter for homeless women 18 years and older who may encounter difficulties accessing the shelter system. 
Crisis Line: 905-523-6277
Business Line: 905-540-8000

Mountainview
Emergency shelter for women.
Crisis Line: 1-888-308-6559
T: 905-318-2666

Emergency Shelters for Men

Booth Centre Single Men's Hostel
Emergency shelter for men, provides a bag lunch.
T: 905-527-1444

Good Shepherd Centre
Emergency shelter for men in need of temporary accommodation; daily hot meal, bag lunch and clothing available as needed.
T: 905-528-9109

Mission Services Men's Residence
Emergency shelter and programming available to adult men experiencing a crisis in housing, clothing, finances and personal well-being. 
T: 905-528-7635

Eva Rothwell Centre
Emergency Food Pantry
T: 905-526-1558 ext. 419
Eva Rothwell Website

Mission Services: Good Food Centre
Proof of income, rent/mortgage payment documentation and I.D. are required
Hours: 9:30am-12:30pm
196 Wentworth Street North, Hamilton
T: 905-528-4212 ext. 1101
Mission Services Website

Neighbour to Neighbour
Hours: Mon-Wed: 9:30am-3:30pm; Thurs 12:30-7:30pm
10-310 Limeridge Road West, Hamilton
T: 905-574-1334 ext. 303
Information available in Arabic, Kurdish and Spanish by calling 905-574-1334 ext. 304
Neighbour to Neighbour Website

Salvation Army
Hours: Mon-Wed + Fri: 9:30-11:45am & 1:00-3:30pm; Thursday: 9:30-11:45am
80 Bay Street North, Hamilton
T: 905-522-1477

St. Matthew's House Food Banks
Proof of income, address and two pieces of I.D are required
T: 905-523-5546

Seventh Day Adventist Church
Community Services and Food Bank
P: 905-575-8764
Community Services Website

De Dwa Da Dehs Nye's Aboriginal Health Centre
Primary healthcare, mental health and addictions services, advocacy, outreach and health promotion programs. 
T: Hamilton: 905-544-4320
T: Brantford: 519-752-4340
De Dwa Da Dehs Nye's AHC Website

Ganǫhkwásra` Family Assault Support Services
Holistic programs based on Ǫgwehǫ:weh teachings that integrate the mind, body and spirit; including shelter, counselling and transitional supports.
Crisis Line: 519-445-4324
Ganǫhkwásra` Website

Hamilton Regional Indian Centre
A multi-service cultural centre offering education, health & wellness, legal and family support
T: 905-548-9593
HRIC Website

Métis Women's Circle
A dynamic group of women who share Aboriginal heritage and honour traditional teachings. Working to build community among urban Aboriginal women and their families both locally and nationally.
Email: info [at] metiswomenscircle.ca (info[at]metiswomenscircle[dot]ca) 
Métis Women's Circle Website

Native Women's Centre
Emergency shelter, counselling programs and transitional support for women and youth affected by abuse.
T: 905-664-1114
Crisis Line: 1-888-308-6559
Native Women's Centre Website

Ontario Aboriginal Housing Services
A non-profit housing provider with a focus on the Indigenous community.
T: 866-391-1061
OAHS Website

Canada, Immigration, Refugees and Citizenship Canada - Hamilton Office
1-888-242-2100
CIRCC Website

Centre de santé communautaire Hamilton/Niagara
A multi-service agency offering Newcomer Services and Francophone immigration support. 
T: 1-866-437-7606 OR 905-528-0163
CSC Website

Hamilton Urban Core Community Health Centre
Newcomers to Canada Virtual Health Sessions 
T: 905-522-3233
HUCCHC Website

Immigrants Working Centre
Settlement support, employment services, LINC classes and financial support for individuals and families
T: 905-529-5209
IWC Website

Thrive Child and Youth Trauma Services
Outreach, Assessment, and Specialized Intervention Services Program (OASIS)
Mental health services for immigrant and refugee children, youth and their families who have experienced trauma, or face significant stress in resettlement
T: 905-523-1020 ext 215

YMCA Immigrant Services Hamilton
Offers orientation, settlement, language, employment services and youth engagement programming
T: 905-526-8452
YMCA Website

Brant Haldimand Norfolk Community Legal Clinic
Funded by Legal Aid Ontario, serving low-income residents in the Brant-Haldimand-Norfolk area
T: 519-752-8669
BHNCLC Website

Community Legal Education Ontario
Online self-serve resources and publications related to various legal topics
CLEO Website

Hamilton Community Legal Clinic
Funded by Legal Aid Ontario, serving low-income residents of the City of Hamilton. 
T: 905-527-4572
HCLC Website

Hamilton Police Service
Central Station: 155 King William St. Hamilton
T: 905-546-4925
HPS Website
Online Sexual Assault Reporting Form

Hamilton Police Service: Victim Services Branch
Crisis intervention, assistance with reporting and safety-planning
T: 905-564-4904
Victim Services Website

Legal Aid Ontario - Hamilton Duty Council
Assistance provided in over 300 languages to low-income residents
Monday-Friday 8:00am - 5:00pm
T: 1-800-668-8258
Legal Aid Website

Family Court Support Worker Program
Direct support to survivors of domestic violence who are involved in the family court process, funded by the Ontario Provincial Government. 
List of providers in your area
 

Centre de santé communautaire Hamilton/Niagara
T: 1-866-437-7606 OR 905-528-0163
CSC Website

City of Hamilton Public Health
Emergency contraception, low-cost birth control, sexually transmitted infection (STI) testing & free treatment for some STIs. 
T: 905-528-5894
Sexual Health Clinics Website

Hamilton General Hospital
237 Barton St. East, Hamilton
T: 905-521-2100

Hamilton Health Sciences - Main St. West Urgent Care Centre
690 Main St. W, Hamilton
T: 905-521-2100 ext 72000

Hamilton Urban Core Community Health Centre
T: 905-522-3233
HUCCHC Website

Health Care Connect
T: 1-800-445-1822
Health Care Connect Website

Juravinski Hospital
711 Concession St. Hamilton
T: 905-389-4411
Juravinski Website

McMaster Children's Hospital
1200 Main St. West, Hamilton
T: 905-521-2100
McMaster Website

St. Joseph's Healthcare Hamilton
50 Charlton Avenue East, Hamilton
T: 905-522-1155
St. Joseph's Website

St. Joseph's Healthcare Hamilton - King Campus - Urgent Care Centre
2757 King St. E, Hamilton
T: 905-573-7777

Shelter Health Network
Self-referrals are welcome
82 Stinson St, Hamilton
T: 905-526-7137
E: admin [at] shelterhealthnetwork.ca (admin[at]shelterhealthnetwork[dot]ca) 
Shelter Health Network Website

Telehealth Ontario
T: 1-866-797-0000

Welcome Inn Community Health Centre
Hours: Mon-Fri 8:30-4:30
40 Wood Street East, Hamilton
T: 905-525-5824
Welcome Inn Website

Alcoholics Anonymous
T: 905-522-8392
AA Hamilton Meetings

Al-Anon Hamilton Burlington
T: 905-522-1733 (24/7)
Al-Anon Website

Alcohol, Drug & Gambling Services
Provides information about alcohol, drugs and gambling; and individual, couple and family counselling, group counselling and relapse prevention programming.
Hours: Mon-Fri 9:00am-4:30pm
T: 905-546-3603
ADGS Website

Alternatives for Youth
Substance use and mental health services for 12-25 year olds and their families
T: 905-527-4469
AY Website

Men's Addiction Service Hamilton (MASH)
24/7 crisis telephone support, residential withdrawal management, day-programming and relapse prevention and recovery programming.
T: 905-527-9264 (crisis) OR 905-522-1155 ext. 35219/35220 (administrative) 
MASH Website

Mission Services Addiction Programs
Available to men and women. 
T: 905-528-0389
Mission Services Website

Narcotics Anonymous
T: 1-888-811-3887
NA Hamilton Website

Ontario Addiction Treatment Centre - Hamilton Clinic
T: 1-877-937-2282
OATC Website

Smoker's Helpline
T: 1-877-513-5333
Smoker's Helpline Website

The Van
A confidential service that travels anywhere in Hamilton and delivers new needles and harm reduction supplies. Upon request, the Van serves as a safe disposal for used harm-reduction supplies. 
T: 905-317-9966 (text or call)
VAN Website

Womankind Addiction Service
Telephone and crisis support, withdrawal management, supporting housing, residential and day treatment available to women requiring addiction services
T: 905-545-9100 (withdrawal management/telephone support) OR 905-521-9591 ext. 237 (treatment inquiries)
Womankind Website

Boys and Girls Clubs of Hamilton
45 Ellis Ave, Hamilton
T: 905-549-2184
BGC Website

Catholic Children's Aid Society of Hamilton
735 King St. East, Hamilton
T: 905-525-2012
Emergency After Hours: 905-522-8053
French Language Service: 1-855-550-3571
CCAS Website

Children's Aid Society of Hamilton
T: 905-522-1121
Emergency After Hours: 905-522-8053
French Language Service: 1-855-550-3571
CAS Website

Thrive Child and Youth Trauma Services
Provides assessment and trauma treatment services, as well as prevention and educational programs for parents. 
T: 905-523-1020

Wesley Urban Ministries
Multi-service agency offering a number of parent-child and youth programs
905-528-9977

YMCA of Hamilton, Burlington, Brantford
YMCA Website