Under some circumstances, students may wish to change program, defer or withdraw from the Mohawk program they were accepted to and request a refund. Should you wish to withdraw from your program, please be aware of Mohawk College’s refund policies.
Requests to withdraw or defer acceptance are handled through the International Application Service (IAS) system. Simply login into your OCAS International Applicant portal to update and modify your application and edit your enrolment information to defer or withdraw from your program.
If you wish to update your personal details or change your program on your application and are unable to do so on the International Application Service (IAS) system, please complete the change request form.
We will assess your request and let you know the outcome as soon as possible. We make every effort to support reasonable requests that have been received in a timely manner.
Application Update Request
Applicants wishing to make an update, change or modify their application after submitting through the OCAS – International Application Service (IAS) system do not have the ability to request this information within the platform. To ensure your requests are captured, please complete and submit the below form for review and consideration by the admission department. Requests will be considered, and applicants will receive formal notification via email or on their OCAS account once the request has been reviewed.
Submit a change request for consideration via our online change request form. Requests to change program are not considered once a student’s visa is confirmed and a timetable has been selected.
Note: Applicants working with an authorized Mohawk representative need to contact the agent directly to make updates to your application.
Contact Us
Questions or concerns, contact the Applicant Support team for additional information.
Deferral of Admission
You may request to defer your admissions if your application for a study permit/student visa was declined or delayed, or you cannot start your studies due to personal reasons. Deferral requests must be made within 30 days of the start of your original program and are accommodated based on program availability (of upcoming open intakes). Requests will only be considered where the applicant has paid the first semester fees to Mohawk College.
You may request a deferral only for the same program as what is listed on your original Letter of Acceptance and only to a future open term in the same academic year, up to a maximum of three intakes. Please provide a copy of the official Visa/Study Permit Refusal Letter (if available) from the Canadian Embassy, to support your deferral request.
Requests are not considered once a student’s visa is confirmed and a timetable has been selected.
Note: Applicants working with an authorized Mohawk representative need to contact the agent directly to make updates to your application.
Contact Us
Questions or concerns, contact the Applicant Support team for additional information.
Refund Requests
Visa Denial (For Applicants Only)
If your student visa/study permit has been denied, you may request a refund of any tuition fees paid, less a $250 administrative fee.
To be eligible for a refund submit the following, within 60 days of the program start date:
- Update your application status in the OCAS International Applicant portal by navigating to the Applicant Dashboard (Guide to request refund)
- Upload Visa Denial letter from the Canadian Embassy
- Upload Mohawk College Letter of Acceptance
- Upload Provincial Attestation Letter (PAL)
Upon receipt of the completed online submission form and corresponding documents, requests will be processed less a $250 Administrative Fee. A refund will be issued back to the original payment method unless otherwise stated.
Contact Us
Questions or concerns, contact the Applicant Support team for additional information.
Application Withdrawal Prior to Arrival in Canada – Partial Refund
If you choose not to pursue studies in Canada (prior to your study permit being issued) and you are still in your home country, you may be eligible for a partial refund.
To be eligible for a refund submit the following, within 10 days of the program start date.
- Update your application status in the OCAS International Applicant portal by navigating to the Applicant Dashboard
- Upload Letter of Explanation (explaining why you will not be attending)
- Upload Mohawk College Letter of Acceptance
Upon receipt of the completed online submission form and corresponding documents, requests will be processed less a $2,450 Non-refundable Deposit. A refund will be issued back to the original payment method unless otherwise stated.
All refunds are issued through the original form of payment and processing is approximately 6 to 8 weeks from receipt of the complete refund package Processing time may be longer during peak periods. Refunds to third parties will not be considered.
Electronic copies of documents are accepted; however, originals may be required upon request. Please also note that Citizenship & Immigration Canada will be notified of the withdrawal from Mohawk College.
Contact Us
Questions or concerns, contact the Applicant Support team for additional information.
Application Withdrawal – After reaching Canada
If you choose not to pursue studies at Mohawk College once your Study Permit (Student Visa) has been approved and you have arrived in Canada, you may be eligible for a refund, less your $2,450 Non-refundable Deposit. Requests can be received prior to your timetable selection and up to the 10th day of your class. Submit your request through our online Refund Request form or contact us at international.services [at] mohawkcollege.ca (international[dot]services[at]mohawkcollege[dot]ca) or call 1-844-767-6871.
Approved requests will be processed less a $2,450 Non-refundable Deposit. A refund will be issued to the originating source (i.e. person making the payment) by the original method of payment. Processing time is approximately 6 – 8 weeks, upon receipt of a complete refund package (refer to the registered student with study permit drop-down on the Refund Request Form for the list of required documents).
Transfer requests to schools in the province of Quebec will require an official Québec Acceptance Certificate (CAQ) prior to the request being approved.
Please also note that Immigration, Refugees and Citizenship Canada will be notified of the withdrawal from Mohawk College.
Applicants to the English for Academic Purposes program will be charged a $2,450 Non-refundable Deposit.
Contact Us
- Refund inquiries for registered students: international.services [at] mohawkcollege.ca (international[dot]services[at]mohawkcollege[dot]ca)
- Visit us at The Registrar's Office (Room C102, Fennell)
Refund Policy
Mohawk College’s International student refund policy has been developed in compliance with the Ontario Ministry of Training, Colleges and University's Policy on Tuition and Ancillary Fees and the Citizenship and Immigration Canada (CIC) Study Permit guidelines.
For payments made outside of Canada, please note that if a refund is required, the funds will be returned to the originating source (i.e. person making the payment.) Therefore, it is advisable for students not to make payments through an Agent for this reason. Please note: We will no longer be transferring payments to other institutions. Citizenship and Immigration Canada will be notified of any students not actively registered at Mohawk College.
In accordance with industry best practices and to abide by the Government of Canada’s guidelines, Mohawk College will only return funds to the original payer and payer account. The funds will not be transferred to another institution.
- Any wire transfer fees or other bank charges associated with returning the funds will be subtracted from the amount returned.
- Mohawk College will require between 60 and 90 days to complete the return of funds once Mohawk College has received all documentation required to support the refund request.
- Mohawk College bears no responsibility for funds that do not reach their destination due to inaccurate or obsolete financial information provided by the student. Applicants/students are responsible for all banking and foreign exchange charges associated with their payment/refund.
Citizenship and Immigration Canada will be notified of the student's withdrawal or transfer from the College.