Contact Information Technology Services

For Faculty and Employees experiencing urgent issues during a class, academic delivery, or with teaching equipment call 905-575-2199 option 1 for immediate assistance.

Contact the IT Service Desk

Hours of Operation

  • By phone: Monday to Friday 7:30 am to 4:30 pm
  • Fennell Campus: Monday to Friday 7:30 am to 4:30 pm
  • Stoney Creek Campus: Monday to Friday 8:00 am to 4:30 pm
  • IAHS Campus: Monday to Friday 8:00 am to 4:30 pm

Call the IT Service Desk

  • Local: 905-575-2199
  • Toll-free: 1-866-601-8445
  • Internal extension: 2199

IT Service Walk-Up Desk Fennell Campus

The IT Service Walk-Up Desk in Fennell C120 is open for laptop loans and support Monday to Friday 7:30 am to 4:30 pm.

MyCanvas Support for Students

Student support for MyCanvas is provided by the Digital Skills Services team.

Connect with a Digital Skills technician ⤻ or check out their MyCanvas guides ⤻

MyCanvas Support for Faculty

Faculty and Staff support for MyCanvas is provided by CTLI. Check out their Contact page.

Transcript Requests and Support

Contact the Registration and Records Office for transcript assistance

Student Numbers and Personal Information

If you do not know your student number or need to update your personal or contact information contact Student Services at The Registrar's Office.

Online Guides and Instructions

Find guided instructions for your most common tasks and questions.

  • Student Tech Support includes MyMohawk, email, Wi-Fi, timetables, MohawkAPPS, printing, and more.
  • Guides for Employees include Banner, employee email, desk phones, voicemail, Skype for Business, and more.

IT Self-Service Portal

Report an issue, request services, check your ticket status through the IT Self-Service Portal.

IT Self-Service Portal landing page